ArtMetrics Solutions module
Review Management
Get more real customer feedback, request reviews consistently, and make reputation growth part of the system.
What this module does
- SMS/email review requests
- Review request workflows
- Google review link support
- Internal feedback capture
- Staff reminders
- Review tracking
- Reputation dashboard
- Monthly review growth reporting
Business outcome
Built to make revenue leakage visible and fixable.
Reviews become a routine
Managers can see review activity
Service issues can be followed up without suppressing public reviews
No review gating
This system is for compliant review requests, genuine customer feedback, and service recovery. It must not route only happy customers to Google, block unhappy customers, promise fake reviews, or manipulate public ratings.
Next step